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Showing posts from March 23, 2023

Do You Respond to Negative Reviews?

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Boxing legend Joe Louis once said, "You can run, but you can't hide."   Louis was referring to his opponent Billy Conn in an upcoming title fight. Some businesses believe they can hide from negative Social Media reviews by not responding; this approach will bite you in the butt. The Internet is competitive with potential customers looking for information about businesses they are considering doing business with. Negative reviews can make or break a sale, but unanswered negative feedback can spell doom for a business. Yelp, Trustpilot, Facebook, Bing, Merchant Circle, Yellow Pages, and TripAdvisor are platforms where customers can write reviews. With a click of a mouse, the feedback of a company can be read by millions. At one time, you've probably ordered a product from Amazon it was only after reading the numerous reviews did you make a final decision. Reviews matter, and so does your reply to the customer.  It doesn't matter if a review is positive or negative a
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Is Time Running Out on TikTok?

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The TikTok Social video app was banned on government devices in the UK, Canada, New Zealand, and the US due to security concerns about user data. Afghanistan is the only country to impose a total ban on the app. Some 150 million Americans use TikTok since its release in 2016. In 2018 it was the most downloaded app in the US.  Today on Capitol Hill TikTok CEO Shou Chew spoke before Congress with many calls from lawmakers for the app to be banned. In a five-hour hearing, Chew was grilled, like a Johnsonville bratwurst during a July 4th weekend. Congress members pressed Chew on concerns about the Chinese Communist Party collecting sensitive information on US citizens. To members of Congress TikTok is an issue of national security and protection from China. “To the American people watching today, hear this: TikTok is a weapon by the Chinese Communist Party to spy on you, manipulate what you see, and exploit for future generations,” said Rep. Cathy McMorris Rodgers, Republican from Washingt
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