Do You Respond to Negative Reviews?

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Boxing legend Joe Louis once said, "You can run, but you can't hide."   Louis was referring to his opponent Billy Conn in an upcoming title fight. Some businesses believe they can hide from negative Social Media reviews by not responding; this approach will bite you in the butt. The Internet is competitive with potential customers looking for information about businesses they are considering doing business with. Negative reviews can make or break a sale, but unanswered negative feedback can spell doom for a business. Yelp, Trustpilot, Facebook, Bing, Merchant Circle, Yellow Pages, and TripAdvisor are platforms where customers can write reviews. With a click of a mouse, the feedback of a company can be read by millions. At one time, you've probably ordered a product from Amazon it was only after reading the numerous reviews did you make a final decision. Reviews matter, and so does your reply to the customer.  It doesn't matter if a review is positive or negative a
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Is Time Running Out on TikTok?

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The TikTok Social video app was banned on government devices in the UK, Canada, New Zealand, and the US due to security concerns about user data. Afghanistan is the only country to impose a total ban on the app.

Some 150 million Americans use TikTok since its release in 2016. In 2018 it was the most downloaded app in the US. 


Today on Capitol Hill TikTok CEO Shou Chew spoke before Congress with many calls from lawmakers for the app to be banned. In a five-hour hearing, Chew was grilled, like a Johnsonville bratwurst during a July 4th weekend. Congress members pressed Chew on concerns about the Chinese Communist Party collecting sensitive information on US citizens. To members of Congress TikTok is an issue of national security and protection from China.

“To the American people watching today, hear this: TikTok is a weapon by the Chinese Communist Party to spy on you, manipulate what you see, and exploit for future generations,” said Rep. Cathy McMorris Rodgers, Republican from Washington.

While TikTok CEO Chew argued his company does not collect any more data than US tech companies, the fear from Congress is spying from the Chinese Communist Party. Chew claims a firewall will protect TikTok users from a data breach. Members of Congress were not receptive to his responses.

Tensions between the US and China are at an all-time high. With the recent visit from China President Xi to Russian President Putin in Moscow, US officials are on a heightened alert.


In December, Congress passed the "No TikTok on Government Devices Act", and legislation has since been introduced to ban the app completely. The bipartisan RESTRICT Act, introduced in the Senate earlier this month, would allow the Department of Commerce to ban foreign technologies deemed a threat to national security.

Do you use TikTok, and should it be banned in the US?

Is the US Congress overstepping its power?


Hendrix Nowells - Social Media Manager







Comments

  1. Glenn EldridgeMarch 25, 2023 at 12:04 PM

    Out on a limb here but I'll bet China has ties to many Internet applications, where they get their info. TikTok makes it easier for bad people to gather information... People tend to take videos without precautions for their surroundings, which could provide some very juicy data.

    ReplyDelete
  2. AnonymousMarch 25, 2023 at 2:10 PM

    Hi Glenn,

    The era of George Orwell’s Big Brother is long upon us. Citizens have been submitting their data for decades now and companies have been using that data. The issue which concerns Congress is will the Communist government of China use the data against the US. Maybe they already are.

    ReplyDelete
  3. Mike ExingerMarch 25, 2023 at 6:03 PM

    My guess is that TikTok has many of the same privacy issues that Facebook, Twitter, Instagram, etc. have. Also, most of the push to ban TikTok is coming from the GOP and their masters - Facebook, Twitter, Instagram, etc.

    ReplyDelete
  4. Mike ExingerMarch 25, 2023 at 6:05 PM

    I don't think TikTok's privacy issues are any different than, say, Facebook or Twitter.

    ReplyDelete

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